Who We Are
BetterChoice Treatment Center is a licensed Nevada inpatient drug and alcohol rehabilitation and medical detox facility located at 198 Ebb Tide Cir, Las Vegas, NV 89123. This Privacy Policy applies to information collected through our website at betterchoicenv.com and through phone calls or online forms initiated for the purpose of seeking information about treatment.
What We Collect
When you contact us through this website, we may collect:
- Contact information you provide voluntarily: name, phone number, email address
- Insurance information you provide voluntarily for benefits verification
- Health information you choose to share when discussing treatment needs
- Technical information automatically collected by your browser: IP address, device type, browser type, pages visited, time on site
- Cookies and similar technologies for site functionality and basic analytics
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries about treatment
- Verify your insurance benefits when you request that we do so
- Coordinate admission to our facility when you choose to enroll
- Maintain and improve our website
- Comply with legal obligations
We do not sell your personal information. We do not share your information with marketing partners. Information you share for the purpose of seeking treatment is treated with the heightened privacy protections required by law.
HIPAA and 42 CFR Part 2
Once you become a patient, your information is protected by the Health Insurance Portability and Accountability Act (HIPAA) and, because we are a substance use disorder treatment program, by the additional protections of 42 CFR Part 2. These laws restrict how we can use, share, and disclose your health information. You will receive a separate, more detailed Notice of Privacy Practices at the time of admission that describes these protections in full.
Third-Party Services
Our website uses standard third-party services for site functionality and analytics. These services may collect technical information about your visit but do not have access to the protected health information you may share when you contact us. Our admissions communications (phone, email, online forms) are operated within HIPAA-compliant systems.
Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Request that we correct inaccurate information
- Request that we delete information that is not legally required to be retained
- Withdraw consent for ongoing communication
- File a complaint with the U.S. Department of Health and Human Services Office for Civil Rights
Children's Privacy
This website is not directed to children under 18 and we do not knowingly collect personal information from minors through this site. Inquiries about treatment for adolescents should be directed to the parent or legal guardian.
Updates to This Policy
We may update this Privacy Policy from time to time. The current version is always available on this page and will be dated.
Contact
For questions about this Privacy Policy or to exercise any of your privacy rights, contact us at:
BetterChoice Treatment Center 198 Ebb Tide Cir Las Vegas, NV 89123 (725) 550-5655