Who We Are
BetterChoice Treatment Center is a licensed Nevada inpatient drug and alcohol rehabilitation and medical detox facility located at 198 Ebb Tide Cir, Las Vegas, NV 89123. This Privacy Policy applies to information collected through our website at betterchoicenv.com and through phone calls or online forms initiated for the purpose of seeking information about treatment.
What We Collect
When you contact us through this website, we may collect:
- Contact information you provide voluntarily: name, phone number, email address
- Insurance information you provide voluntarily for benefits verification
- Health information you choose to share when discussing treatment needs
- Technical information automatically collected by your browser: IP address, device type, browser type, pages visited, time on site
- Cookies and similar technologies for site functionality and basic analytics
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries about treatment
- Verify your insurance benefits when you request that we do so
- Coordinate admission to our facility when you choose to enroll
- Maintain and improve our website
- Comply with legal obligations
We do not sell the personal information you submit to us, and we do not provide it to marketing partners for their own marketing. Our website may use third-party analytics, advertising-measurement or functionality tools that collect technical information as described below. Information you share while seeking treatment is handled under the privacy laws that apply to it; ask us if you want to know how a specific piece of information is handled.
HIPAA and 42 CFR Part 2
Once you become a patient, your treatment information is protected by the Health Insurance Portability and Accountability Act (HIPAA) and, because we are a substance use disorder treatment program, by the additional protections of 42 CFR Part 2. These laws restrict how we can use, share, and disclose your health information. You will receive a separate, more detailed Notice of Privacy Practices at the time of admission that describes these protections in full.
Third-Party Services
Our website uses third-party services for site functionality and analytics. These services may collect technical information about your visit, such as pages viewed, device and browser details, IP address and cookie identifiers, under their own terms. Avoid entering detailed health information in website forms if you prefer to share it by phone. Email and web forms may not be fully secure in transit; if you have questions about how a specific service or communication channel is handled, contact us before sharing sensitive details. This policy describes our practices and is not a certification of legal compliance.
Your Rights
You have the right to:
- Request a copy of the information we hold about you
- Request that we correct inaccurate information
- Request that we delete information that is not legally required to be retained
- Withdraw consent for ongoing communication
- If you are or were a patient, file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights
Some rights depend on the law that applies to your information and where you live. We will respond to requests as required by applicable law.
Children's Privacy
This website is not directed to children under 18 and we do not knowingly collect personal information from minors through this site. Inquiries about treatment for adolescents should be directed to the parent or legal guardian.
Updates to This Policy
We may update this Privacy Policy from time to time. The current version is posted on this page.
Contact
For questions about this Privacy Policy or to exercise any of your privacy rights, contact us at:
BetterChoice Treatment Center 198 Ebb Tide Cir Las Vegas, NV 89123 (725) 550-5655